Shipping & Delivery Policy

Fresh Ora is a digital service provider.

1. Digital Service Delivery

For our SaaS platform, "Delivery" means the activation of the vendor's subdomain and dashboard. This process is completed within 24 hours of successful payment verification.

2. Physical Goods Delivery

Fresh Ora does not handle the shipping or delivery of physical vegetables. All physical deliveries are managed independently by the respective shop owners/vendors using our platform. Customers should contact the specific vendor for queries regarding their vegetable delivery status.